Returns & Exchanges

At Crompton Greaves, we are committed to providing high-quality consumer electricals and offer a hassle-free 10-day return policy for any manufacturing defects or transit damages. To ensure a smooth experience, please ensure the product remains in its original packaging with all accessories and the warranty card intact.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request within 10 days of delivery.

• 2.
  Quality Inspection

  Once your request is registered, an authorized Crompton service technician may visit your location to inspect the appliance and verify the reported issue.

• 3.
  Product Pickup

  After approval, our logistics partner will schedule a pickup of the item; please ensure it is packed securely in its original box with all manuals and components.

• 4.
  Refund Processing

  Upon receipt and final verification at our warehouse, your refund will be initiated to the original payment method within 7 to 10 business days.